EARNING POINTS
Earning points is as easy as using your First Citizens Credit Card for everyday purchases like:
Dining
In Store and
Online Shopping
Airfare
REDEEMING POINTS
Redeeming Points is easy. You can redeem online or by phone.
HOW TO REDEEM POINTS ONLINE
HOW TO REDEEM BY PHONE
Redeeming Online
- STEP 1: LOG INLOG IN to redeem points.
- STEP 2: Search through different categories. You can search by item or point value.
- STEP 3: Choose the reward you would like.
- STEP 4: Select the quantity, then click on the add to cart button.
- STEP 5: Click the ''Check Out'' button.
- STEP 6: Confirm your order and shipping address. Then click the ''Complete My Order'' button. You will receive a confirmation to print for your records.
Redeeming By Phone
To redeem by phone please call 1.866.645.1694. Representatives are available between 7:00 am and 11:00 pm Eastern Standard Time, Monday through Sunday.